The office is open Monday through Thursday. There are 3 sessions per day and are scheduled at: 1:30, 3:30 and 5:30 pm. Call the office @ 413-772-1023, or email me @ firstname.lastname@example.org with any questions or to schedule an appointment.
I understand that unanticipated events, sudden illness and emergencies happen occasionally in everyone’s life. With desire to be effective and fair to all clients, the following policies are honored:
At least a 24 hour advance notice is expected when cancelling an appointment, except for emergencies and sudden illness. This allows the opportunity for someone else to schedule that appointment time. If you are able but do not give a 24 hour advance notice, a payment for your canceled appointment is expected and appreciated.
Anyone who either forgets or consciously chooses to forgo their appointment without notification, for whatever reason, will be considered a “no-show.” Payment for their “missed” appointment is expected.